CHOSEN ALPHA SUPPORT
Order Return & Replacement
Need to return or replace an item? Click the WhatsApp button below to initiate your return request directly with our support team.
How to Request a Return (Step-by-Step Guide)
1
Click the Return Button
Click on the “Request Return on WhatsApp” button above. A pop-up will appear prompting for your registered mobile number.
2
Enter Your Mobile Number
Type your 10-digit mobile number and submit. This will instantly redirect you to our official CHOSEN ALPHA WhatsApp support chat.
3
Provide Order ID & Reason
A formatted template message will already be drafted in your chat. Simply fill in your Order ID and Reason for Return, then hit send.
4
Pickup & Verification
Once verified by our executive, a return pickup will be scheduled. Our logistics courier partner will collect the parcel from your doorstep.
Don’t have WhatsApp? Reach us directly:
Important Return Guidelines:
- Return requests must be submitted within 7 days of delivery.
- Items must be unused, unwashed, and retained with original tags and brand packaging.
- Damaged items or sizing mismatch issues are eligible for instant replacement.
